The Morale Mechanic » Topics http://moralemechanic.com Facilating Fun and Managing Morale in the Modern Marketplace Fri, 28 Oct 2011 15:51:24 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 Customer Service http://moralemechanic.com/customer-service/ http://moralemechanic.com/customer-service/#comments Thu, 09 Jul 2009 17:15:57 +0000 gjerome http://moralemechanic.com/?p=67 Manage both internal AND external customers Objective: The main objective of Customer Service Comes From Within, is to help companies and organizations provide better internal and external customer service. Content: This multi-faceted program includes but is not limited to: How do YOU define customer service Why are most companies lousy at it? Differences between internal...]]> Manage both internal AND external customers

Objective: The main objective of Customer Service Comes From Within, is to help companies and organizations provide better internal and external customer service.

Content: This multi-faceted program includes but is not limited to:

  • How do YOU define customer service
  • Why are most companies lousy at it?
  • Differences between internal and extrenal
  • Customer Service Horror Stories
  • Small Service Step to improve your Customer Service
]]> http://moralemechanic.com/customer-service/feed/ 0 Carry a Big Schtick http://moralemechanic.com/carry-a-big-schtick/ http://moralemechanic.com/carry-a-big-schtick/#comments Thu, 09 Jul 2009 17:11:04 +0000 gjerome http://moralemechanic.com/?p=64 Stress and stress related issues cost you MONEY!

Objective: The main objective of Speak Softly and Carry a Big Schtick is to provide attendees with valuable tools in order to manage workplace stress.

Content: This laugh a minute stress busting program includes but is not limited to:

  • What is Stress?
  • Dealing with Workplace Stress
  • Laugh at stress WHILE is it happening
  • Learn to Go With The Flow
  • Humor Helps Manage Conflict
  • Defuse conflict even BEFORE it occurs
]]> http://moralemechanic.com/carry-a-big-schtick/feed/ 0 Listen If They’re Laughing http://moralemechanic.com/listen-if-laughing/ http://moralemechanic.com/listen-if-laughing/#comments Thu, 09 Jul 2009 16:43:59 +0000 gjerome http://moralemechanic.com/?p=60 Could you improve your communication skills?

Objective: The main objective of They’ll Listen if They’re Laughing is to provide communication tools and teach how to use humor to communicate more effectively.

Content: This hands-on program includes but is not limited to:

  • What is Communication?
  • Why are we so BAD at it?
  • The Closest distance between people is humor
  • Listening tools, techniques and skills
  • How to Poke Fun without Offending
  • The 4 things you should NEVER joke about
]]> http://moralemechanic.com/listen-if-laughing/feed/ 0 No Joking Zone http://moralemechanic.com/no-joking-zone/ http://moralemechanic.com/no-joking-zone/#comments Thu, 09 Jul 2009 16:25:54 +0000 gjerome http://moralemechanic.com/?p=55 Do you work in a “No Joking Zone?”

Objective: The main objective of No Joking Zone is define what humor in the workplace is, what it is not and provide tools to make you more productive by using humor.

Content: This fast paced program includes but is not limited to:

  • What is Humor in the Workplace?
  • Creating a Professional Sense of Humor
  • The Humor Paradox
  • Improving your Sense of Humor
  • Using humor to gain perspective
  • Fun 101: Tips to make your workplace more enjoyable
]]> http://moralemechanic.com/no-joking-zone/feed/ 0 Laughter is Contageous http://moralemechanic.com/laughter-is-contageous/ http://moralemechanic.com/laughter-is-contageous/#comments Thu, 09 Jul 2009 16:07:08 +0000 gjerome http://moralemechanic.com/?p=49 Don’t Quarantine It!

This program is is designed and implemented for health care facilities and hospitals.

Objective: The main objective of Laughter is Contageous…Don’t Quaratine It is to celebrate the healing power of humor and to help those in health care heal others as well as themselves.

Content: This up-lifting program includes but is not limited to;

  • Why Laughter Truly is the Best Medicine
  • The Positive Physiological Effects of Humor
  • Stress Can Kill, The Negative Physiological Effects of Humor
  • Tools, Techniques and Tips for using Humor with Patients and Colleagues
  • Prepare to Be Spontanious
  • How to heal yourself when healing others takes a toll on you
]]> http://moralemechanic.com/laughter-is-contageous/feed/ 0