NSA Speaker
For well over a decade, I have been a member of The National Speakers Association, THE leading organization for professional speakers. The vision of NSA is to be the recognized community for developing the content expertise, platform excellence and business knowledge of those who speak professionally. It’s mission is...
Kewanee Hospital
Every now and then you meet a CEO who really UNDERSTANDS what this is all about. Margaret Gustafson, CEO of Kewanee Hospital in Kewanee Illinios is just such a person. After seeing me present at the Rural Health Care Conference in Phoenix, Arizona, Margaret immediately hired the Morale Mechanic to boost the morale of her troops. In...
Comedy College Handbook 7th Printing
What started out as a textbook for his class on standup comedy, The Comedy College Handbook has reached it’s 7th printing. Filled with exercises and illustrations, this book promises to make you funnier. It can’t make you funny. Certain people suffer from such humor constipation that even a laxative of THIS magnitude...
Customer Service
Manage both internal AND external customers Objective: The main objective of Customer Service Comes From Within, is to help companies and organizations provide better internal and external customer service. Content: This multi-faceted program includes but is not limited to: How do YOU define customer service Why are most companies...
