The Morale Mechanic » Customer Service http://moralemechanic.com Facilating Fun and Managing Morale in the Modern Marketplace Sat, 10 Jul 2010 12:35:53 +0000 en hourly 1 http://wordpress.org/?v=3.0 Customer Service http://moralemechanic.com/customer-service/ http://moralemechanic.com/customer-service/#comments Thu, 09 Jul 2009 17:15:57 +0000 gjerome http://moralemechanic.com/?p=67 Manage both internal AND external customers Objective: The main objective of Customer Service Comes From Within, is to help companies and organizations provide better internal and external customer service. Content: This multi-faceted program includes but is not limited to: How do YOU define customer service Why are most companies lousy at it? Differences between internal [...]]]> Manage both internal AND external customers

Objective: The main objective of Customer Service Comes From Within, is to help companies and organizations provide better internal and external customer service.

Content: This multi-faceted program includes but is not limited to:

  • How do YOU define customer service
  • Why are most companies lousy at it?
  • Differences between internal and extrenal
  • Customer Service Horror Stories
  • Small Service Step to improve your Customer Service
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